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Is CrushOn AI Safe to Use? What the Research Actually Shows
CrushOn AI will not harm your device. It will collect and share extensive data about you. That is the factual distinction that matters. The Mozilla Foundation investigated the platform and issued their worst-tier WARNING label. This page presents those findings, organized by concern category, so you can assess the risk accurately.
Last updated: May 2026
Safety Overview: The Key Facts
Before the detailed analysis, these are the non-negotiable facts every user should know:
- CrushOn AI has not experienced a confirmed major data breach (as of May 2026)
- SSL/TLS encryption is used for data in transit
- The Mozilla Foundation gave CrushOn AI a Privacy Not Included WARNING — the worst rating in their system
- 45 trackers load within the first minute of use, including DoubleClick
- The privacy policy mentions health data 23 times across sensitive categories
- Biometric data (face images, keystroke patterns, voice recordings) is collected
- Mozilla could not confirm whether data is encrypted at rest
- Trustpilot rating: 2.1/5 from 14 reviews (13 are 1-star)
- Age verification: a self-reported checkbox only
What Mozilla Found
The Mozilla Foundation's Privacy Not Included project does independent research on apps that handle personal data. Their CrushOn AI investigation resulted in a WARNING label — reserved for products they consider the most concerning in their review cycle.
The three categories of findings:
Tracker load:
On first use, before any account creation or interaction, 45 trackers load in the background. One of these is DoubleClick — Google's advertising network tracker. These trackers transmit behavioral data (what you click, how long you look, what you type) to advertising networks. This happens immediately, without opt-out.
Health data collection:
The privacy policy uses the word "health" 23 times in contexts including: mental health conditions, physical health conditions, treatments and medications, reproductive and sexual health, and gender-affirming care. On a platform marketed as an intimate AI companion — where users are specifically encouraged to share personal feelings and vulnerabilities — health data collection for "commercial purposes" is a significant concern.
Biometric data:
Face images, keystroke patterns (which can function as a behavioral fingerprint), and voice recordings are all listed in the data collection scope. The platform's voice features mean voice data is actively collected during Premium+ usage.
Data Collection: What Goes In, Where It Goes
What CrushOn AI Collects
Based on the privacy policy:
- Contact information (email)
- Device and network data (IP, device identifiers)
- Location data
- Financial data (payment information)
- Chat and conversation content
- Health data (23 categories — see above)
- Biometric data (face, keystrokes, voice)
- Audio and visual data
- Transaction history
- Identity data
Who Gets This Data
CrushOn AI shares data with:
- Affiliated companies: Peekaboo Tech Ltd., Peekaboo Tech Inc., and Game Ltd.
- Third-party vendors (unspecified in the policy)
- Advertising networks and advertisers
Why They Collect It
Stated uses in the privacy policy:
- AI model training
- Business operations
- Commercial purposes (advertising, marketing)
- Social media engagement targeting
Health Data: Why This Matters on a Companion App
Most apps collect device identifiers and location. Health data is different. On CrushOn AI, a platform where users discuss personal struggles, relationships, and intimate topics with an AI companion, the collection of mental health, reproductive health, and gender-affirming care categories — used for commercial advertising — creates a specific risk profile that standard apps do not.
Age Verification: A Genuine Problem
CrushOn AI's age verification is a single checkbox: "I confirm I am 18 or older."
This is not age verification. It is a legal disclaimer. There is:
- No ID document requirement
- No credit card age check
- No parental consent mechanism
- No third-party age verification service
The parental safety app FindMyKids specifically flagged CrushOn AI's age verification as inadequate. For a platform hosting adult content accessible to Standard+ subscribers, this is a regulatory and ethical concern.
Trustpilot: What Users Report
CrushOn AI's Trustpilot score of 2.1/5 (as of May 2026) reflects 13 one-star reviews out of 14 total. The sample is small, but the pattern is extreme.
Trustpilot complaints are primarily quality-related, not safety-related:
- AI generates incoherent or irrelevant responses
- Characters lose their specified personality after a few exchanges
- Expensive tiers (Premium, Deluxe) do not justify the cost
- Coin expenditure produces low-quality outputs
The Trustpilot data does not provide evidence of safety violations. It does provide evidence that many users feel the platform does not deliver on its promises — which is relevant context when evaluating whether to pay.
Breach History and Encryption
No confirmed major data breach involving CrushOn AI has been reported as of May 2026. This is relevant positive information, but it comes with a caveat.
Mozilla's investigation could not confirm that CrushOn AI encrypts data at rest. If stored data is not encrypted, a future breach would expose:
- Health data across 23 categories
- Biometric data (face images, voice recordings, keystroke patterns)
- Conversation content from intimate roleplay sessions
- Payment information
The absence of a breach is good news. The inability to confirm encryption at rest is a real risk that users should factor in.
How to Protect Yourself
Eight specific precautions:
- Use a burner email — one not connected to your real identity — to register
- Connect via VPN to mask your IP address and reduce location tracking precision
- Never share real personal information in conversations — treat it as pseudonymous from the start
- Disable location access in your device settings for the CrushOn AI app
- Use email registration only — decline Google, Facebook, or Apple sign-in options
- Enable "Limit Ad Tracking" on your device and use a privacy-focused browser
- Use a strong password unique to CrushOn AI
- When you stop using the platform, email support@crushon.ai to request account deletion (takes ~48 hours)
Our Safety Verdict
CrushOn AI is not a security threat in the conventional sense. You will not get malware. Your device will not be compromised.
The data privacy picture is more concerning than most consumer apps in this category. Forty-five trackers, health data collection for commercial purposes, biometric data, and unconfirmed encryption at rest represent a risk profile that privacy-conscious users should take seriously. The Mozilla Foundation — an organization that evaluates hundreds of apps — found CrushOn AI worthy of their worst-tier WARNING label.
Our recommendation: proceed with full awareness, use all precautions listed above, and consider whether the alternatives offer a better privacy trade-off for your specific needs.
Full platform context: complete review. Official download links: download guide. Free tier details: free usage guide.
Frequently Asked Questions
The privacy policy documents data sharing with advertisers and affiliated companies for commercial purposes. Under California's CCPA, sharing data in exchange for commercial benefit from a third party qualifies as a "sale." For practical purposes: yes, your behavioral data and health data categories reach advertising networks.
Yes, via request to support@crushon.ai. Manual process, approximately 48 hours. No in-app self-service deletion button. Post-deletion data retention is not clearly specified in the privacy policy — you may wish to reference GDPR or CCPA rights explicitly in your deletion request if applicable to your jurisdiction.
No. The platform hosts adult content, age verification is a self-reported checkbox, and there is no functional technical barrier to minors accessing the platform. It is explicitly inappropriate for anyone under 18.
Yes, explicitly stated in the privacy policy. Conversation content is used to train AI models. This is common among AI platforms but is particularly notable here given the intimate nature of the conversations the platform encourages.
No confirmed breaches as of May 2026. However, Mozilla could not confirm encryption at rest — meaning stored health, biometric, and conversation data may have limited protection if a breach occurred in the future.